Pavilion Health Center At Brightmore

10011 Providence Road West, Charlotte, North Carolina, United States - 28277


Last Updated: May 23, 2019

1/5 Overall Rating according to MediCare.gov

Medicare and Medicaid


Pavilion Health Center At Brightmore is a nursing home facility located in Charlotte, NC that accepts patients from Medicare and Medicaid. Its current rating is 1/5 while 2.99/5 is the state average for this kind of facility. This nursing home has Corporation ownership with 120 beds approved for Medicare and Medicaid, of this beds 88.3 are currently occupied.

Overall Medicaid & Medicare Rating Information For Pavilion Health Center At Brightmore

The data below is based on information provided from online reviews and information released by Medicare.

Overall Rating

The overall rating for Pavilion Health Center At Brightmore takes into account various factors including health ratings, fines, staffing, quality and penalty information.

Rating is 1/5

Health Rating

This rating is based on a weighted average of recent health audits.

Rating is 2/5

Quality Rating

Pavilion Health Center At Brightmore's quality rating is based on data assesed from clinical measurements.

Rating is 4/5

Staff Rating

Pavilion Health Center At BrightmoreCenter’s staff rating is formed by different measures of staffing such as how much time nurses and health experts spend on each of the patient in the facility.

Rating is 1/5

Pavilion Health Center At Brightmore Pictures

Pavilion Health Center At Brightmore

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Facility Information For Pavilion Health Center At Brightmore

Below you find the most important statistics for Pavilion Health Center At Brightmore in Charlotte. For more information you can also visit the MediCare.gov website.

Nursing Home Information

  • Medicare and Medicaid
  • Located In Hospital
  • On Medicaid Since 3/20/14
  • Continuing Care Retirement Community
  • Changed Ownership In Last 2 Years

Safety & Health Information

  • Has Sprinkler System
  • 6 Substantiated Complaint
  • $2,511 Total Fines
  • 0 Facility Incidents

Staff Information

  • 0.39 staff hours per resident per day
  • 3.06 nurse hours per resident per day

Other Information

  • 0.39 staff hours per resident per day
  • 3.06 nurse hours per resident per day

Compare Pavilion Health Center At Brightmore to Nearby Facilities

Pavilion Health Center At Brightmore is ranked 78 out of total 95 Nursing Homes Facilities in the city of Charlotte, 271 out of 323 facilities within 100 mile radius and 343 out of 429 facilities within the state of North Carolina.

Charlotte Nursing Home Facilities
78th out of 95 facilities
Top 18% of 95 nursing home facilities in Charlotte
Nursing Home Facilities within 100 miles of Pavilion Health Center At Brightmore
271th out of 323 facilities
Top 16% of 323 nursing home facilities within 100 miles
North Carolina Nursing Home Facilities
343th out of 429 facilities
Top 20% of 429 nursing home facilities in North Carolina

SeniorServiceDirectory Reviews for Pavilion Health Center At Brightmore

We currently have 1 review(s) for this provider. Add yours below.

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Bb on 15 Oct 2023 :
I had hoped. I really did, that this place would be better than their one star reviews. Unfortunately they are not. My dad was discharged from the hospital at 1pm, and we arrived at the Pavillion by 1:30pm. 2 hours in, he had vitals snf weight. That’s it. The nurse kept saying she was going to do his medical assessment, but it never happened. They wouldn’t provide him a walker until he was assessed by PT which is completely ridiculous because when he needed to go to the bathroom he had to ring the bell, they’d have to go get a wheelchair, bring him in, and then had to ring to be helped back. Problem being they are so slow to respond if they do respond. I had to help him to the bathroom without his walker, let him go, and walk him slowly and carefully back and they still hadn’t answered the call bell. Also, the room didn’t have a recliner as supposed to, and no TV remote, and was also missing the mini fridge I asked for in the pre-admission paperwork.. The nurse put a “request” in but by the time I had to help my dad get changed and into bed… no sign of anything. I had him watching TV in his phone, (and I let him sit in the recliner - that the nurse finally took from another room) against advice because WTF. I left him there overnight riddled with anxiety. The next morning I discharged him AMA because the nurse practitioner wouldn’t be in til MONDAY to do it. I can take care of him better at home with some help from home health (which incidentally the facility wouldn’t order because we left). They also said it might affect his insurance coverage (which it won’t I had already looked into that). Keep in mind that I had gone for a site visit and talked to the director of admissions of my concerns, and had a call with the big boss Friday morning who said my concerns weren’t going to be realized, that people just wrote bad reviews on google. Yes but in this case they were not inaccurate. It took two hours to leave because we had to sign the AMA form. But I wasn’t leaving my dad in there another minute to be ignored, he can sit in his recliner at home (and be more comfortable). Absolutely do NOT recommend this place even if it’s close to where you live. Even being present and voicing concerns (and displeasure, nicely, maybe that was the problem) he had NO care. It’s BS. Don’t send your loved ones to Rehab here. Ps: they had the NERVE to report me to Adult Protective Services!!!

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