Overview
Complete Care at Berkshire has a Medicare overall rating of 4 out of 5, above the Pennsylvania average of 3.0. Among the 3 nursing homes in Reading, it ranks first. Its strongest area is quality of care (5 of 5), and its weakest is health inspections (3 of 5).
Residents receive about 3.4 hours of nursing care per day, fewer than at 80% of nursing homes in Pennsylvania (the state average is 3.9 hours). Of that, 0.5 hours come from registered nurses.
Its most recent standard inspection, on November 20, 2025, found 7 health deficiencies, fewer than the Pennsylvania average of 9.9. 4 of them came from complaint investigations. Medicare records 1 fine totaling $8,496 in the past three years.
Complete Care at Berkshire is a for-profit facility with 130 certified beds, caring for about 121 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1994.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 34%
Top 31%
Top 26%
Family reviews
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Inspections and penalties
- Most recent standard inspection
- November 20, 2025
- Health deficiencies cited
- 7
- Complaint-related deficiencies
- 4
- Fines in the last 3 years
- 1 totaling $8,496
- Payment denials
- 0
- Total penalties
- 1
Staffing
Average hours of care each resident receives per day.
- All nursing staff3.37 hrs
- Registered nurses (RN)0.54 hrs
- Licensed practical nurses (LPN)0.97 hrs
- Nurse aides1.86 hrs
- Physical therapists0.04 hrs
Facility details
- Ownership
- For profit - Corporation
- Certified beds
- 130
- Average residents per day
- 121
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- September 22, 1994
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Both
- Sprinklers in all required areas
- Yes