Overview
Pelican Health Randolph has a Medicare overall rating of 3 out of 5, in line with the North Carolina average of 3.0. It ranks 8th of 19 nursing homes in Charlotte. Its strongest area is quality of care (5 of 5), and its weakest is health inspections (2 of 5).
Residents receive about 3.2 hours of nursing care per day, fewer than at 85% of nursing homes in North Carolina (the state average is 3.9 hours). Of that, 0.6 hours come from registered nurses.
Its most recent standard inspection, on September 17, 2025, found 15 health deficiencies, more than the North Carolina average of 4.5. 11 of them came from complaint investigations. Medicare records 3 fines totaling $19,663 in the past three years.
Pelican Health Randolph is a for-profit facility with 100 certified beds, caring for about 74 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1980.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 43%
Top 49%
Top 43%
Family reviews
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Inspections and penalties
- Most recent standard inspection
- September 17, 2025
- Health deficiencies cited
- 15
- Complaint-related deficiencies
- 11
- Fines in the last 3 years
- 3 totaling $19,663
- Payment denials
- 0
- Total penalties
- 3
Staffing
Average hours of care each resident receives per day.
- All nursing staff3.22 hrs
- Registered nurses (RN)0.63 hrs
- Licensed practical nurses (LPN)0.74 hrs
- Nurse aides1.84 hrs
- Physical therapists0.02 hrs
Facility details
- Ownership
- For profit - Corporation
- Certified beds
- 100
- Average residents per day
- 74
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- October 1, 1980
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes