Overview
Complete Care at Hales Corners has a Medicare overall rating of 4 out of 5, above the Wisconsin average of 3.1. It is the only Medicare-rated nursing home in Hales Corners. Its strongest area is quality of care (5 of 5), and its weakest is staffing (2 of 5).
Residents receive about 4.7 hours of nursing care per day, more than at 74% of nursing homes in Wisconsin (the state average is 4.3 hours). Of that, 0.8 hours come from registered nurses.
Its most recent standard inspection, on June 18, 2025, found 11 health deficiencies, more than the Wisconsin average of 9.2. 6 of them came from complaint investigations. Medicare records 1 fine totaling $17,934 in the past three years.
Complete Care at Hales Corners is a for-profit facility with 62 certified beds, caring for about 56 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1996.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 21%
Top 27%
Family reviews
No reviews yet. If your family has experience with Complete Care at Hales Corners, your review helps others decide.
Inspections and penalties
- Most recent standard inspection
- June 18, 2025
- Health deficiencies cited
- 11
- Complaint-related deficiencies
- 6
- Fines in the last 3 years
- 1 totaling $17,934
- Payment denials
- 0
- Total penalties
- 1
Staffing
Average hours of care each resident receives per day.
- All nursing staff4.66 hrs
- Registered nurses (RN)0.79 hrs
- Licensed practical nurses (LPN)1.13 hrs
- Nurse aides2.74 hrs
- Physical therapists0.12 hrs
Facility details
- Ownership
- For profit - Corporation
- Certified beds
- 62
- Average residents per day
- 56
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- June 10, 1996
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes