Overview
Heritage Hall Big Stone Gap has a Medicare overall rating of 3 out of 5, in line with the Virginia average of 3.1. It is the only Medicare-rated nursing home in Big Stone Gap. It scores best on quality of care (4 of 5) and lowest on staffing (2 of 5).
Residents receive about 3.1 hours of nursing care per day, fewer than at 90% of nursing homes in Virginia (the state average is 3.9 hours). Of that, 0.4 hours come from registered nurses.
Its most recent standard inspection, on February 1, 2023, found 5 health deficiencies, fewer than the Virginia average of 14.0. Medicare records 1 fine totaling $40,517 in the past three years.
Heritage Hall Big Stone Gap is a for-profit facility with 180 certified beds, caring for about 165 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1983.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 54%
Top 57%
Family reviews
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Inspections and penalties
- Most recent standard inspection
- February 1, 2023
- Health deficiencies cited
- 5
- Complaint-related deficiencies
- 0
- Fines in the last 3 years
- 1 totaling $40,517
- Payment denials
- 0
- Total penalties
- 1
Staffing
Average hours of care each resident receives per day.
- All nursing staff3.09 hrs
- Registered nurses (RN)0.40 hrs
- Licensed practical nurses (LPN)0.70 hrs
- Nurse aides1.99 hrs
- Physical therapists0.02 hrs
Facility details
- Ownership
- For profit - Corporation
- Certified beds
- 180
- Average residents per day
- 165
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- February 10, 1983
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes