Overview
Complete Care at Multi Medical Center has a Medicare overall rating of 5 out of 5, above the Maryland average of 3.2. It ranks 2nd of 8 nursing homes in Towson. Its strongest area is quality of care (5 of 5), and its weakest is staffing (3 of 5).
Residents receive about 4.1 hours of nursing care per day, more than at 77% of nursing homes in Maryland (the state average is 3.9 hours). Of that, 1.0 hours come from registered nurses.
Its most recent standard inspection, on March 2, 2026, found 12 health deficiencies, fewer than the Maryland average of 16.9. 2 of them came from complaint investigations. It has no fines on record for the past three years, while 40% of Maryland nursing homes have been fined.
Complete Care at Multi Medical Center is a for-profit facility with 118 certified beds, caring for about 108 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1974.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 25%
Top 14%
Top 13%
Family reviews
No reviews yet. If your family has experience with Complete Care at Multi Medical Center, your review helps others decide.
Inspections and penalties
- Most recent standard inspection
- March 2, 2026
- Health deficiencies cited
- 12
- Complaint-related deficiencies
- 2
- Fines in the last 3 years
- 0
- Payment denials
- 0
- Total penalties
- 0
Staffing
Average hours of care each resident receives per day.
- All nursing staff4.12 hrs
- Registered nurses (RN)0.99 hrs
- Licensed practical nurses (LPN)1.20 hrs
- Nurse aides1.94 hrs
- Physical therapists0.06 hrs
Facility details
- Ownership
- For profit - Limited Liability company
- Certified beds
- 118
- Average residents per day
- 108
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- June 1, 1974
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes