Overview
Complete Care at Oak Ridge has a Medicare overall rating of 4 out of 5, above the West Virginia average of 3.1. It ranks 4th of 5 nursing homes in Charleston. It scores best on health inspections (4 of 5) and lowest on staffing (2 of 5).
Residents receive about 3.6 hours of nursing care per day, more than at 60% of nursing homes in West Virginia (the state average is 3.7 hours). Of that, 0.7 hours come from registered nurses.
Its most recent standard inspection, on August 26, 2026, found 8 health deficiencies, fewer than the West Virginia average of 11.3. 2 of them came from complaint investigations. Medicare records 1 fine totaling $16,039 in the past three years.
Complete Care at Oak Ridge is a for-profit facility with 74 certified beds, caring for about 72 residents on an average day. It accepts both Medicare and Medicaid and has participated since 2000.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 80%
Top 35%
Top 39%
Family reviews
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Inspections and penalties
- Most recent standard inspection
- August 26, 2026
- Health deficiencies cited
- 8
- Complaint-related deficiencies
- 2
- Fines in the last 3 years
- 1 totaling $16,039
- Payment denials
- 0
- Total penalties
- 1
Staffing
Average hours of care each resident receives per day.
- All nursing staff3.61 hrs
- Registered nurses (RN)0.69 hrs
- Licensed practical nurses (LPN)0.90 hrs
- Nurse aides2.02 hrs
- Physical therapists0.06 hrs
Facility details
- Ownership
- For profit - Corporation
- Certified beds
- 74
- Average residents per day
- 72
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- October 1, 2000
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Both
- Sprinklers in all required areas
- Yes