Overview
Pontchartrain Health Care Center has a Medicare overall rating of 1 out of 5, below the Louisiana average of 2.6. It ranks 2nd of 2 nursing homes in Mandeville. It scores best on staffing (2 of 5) and lowest on health inspections (1 of 5).
Residents receive about 3.9 hours of nursing care per day, more than at 66% of nursing homes in Louisiana (the state average is 3.8 hours). Of that, 0.2 hours come from registered nurses.
Its most recent standard inspection, on July 15, 2026, found 9 health deficiencies, more than the Louisiana average of 6.1. 3 of them came from complaint investigations. Medicare records 1 fine totaling $105,898 in the past three years.
Pontchartrain Health Care Center is a for-profit facility with 182 certified beds, caring for about 102 residents on an average day. It accepts both Medicare and Medicaid and has participated since 1994.
Medicare ratings
- Health inspections
- Quality of care
- Staffing
Source: Medicare Care Compare, data as of October 1, 2026.
How it compares nearby
Ranked by Medicare overall rating, then quality, inspection and staffing ratings.
Top 100%
Top 97%
Top 96%
Family reviews
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Inspections and penalties
- Most recent standard inspection
- July 15, 2026
- Health deficiencies cited
- 9
- Complaint-related deficiencies
- 3
- Fines in the last 3 years
- 1 totaling $105,898
- Payment denials
- 0
- Total penalties
- 1
Staffing
Average hours of care each resident receives per day.
- All nursing staff3.86 hrs
- Registered nurses (RN)0.19 hrs
- Licensed practical nurses (LPN)1.30 hrs
- Nurse aides2.38 hrs
- Physical therapists0.08 hrs
Facility details
- Ownership
- For profit - Corporation
- Certified beds
- 182
- Average residents per day
- 102
- Participates in
- Medicare and Medicaid
- Medicare/Medicaid since
- September 1, 1994
- Inside a hospital
- No
- Continuing care retirement community
- No
- Changed ownership in last 12 months
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes